The Public Information Officer (PIO) is the information link between Kill Devil Hills, its community and residents, and the media. The PIO provides the public with news and information concerning government services, events, and initiatives to promote transparency and public involvement in Town decisions. The PIO works closely with staff of all departments, community groups, the news media, and others to present accurate information to the citizens of Kill Devil Hills.
This office prepares and distributes news releases, answers media inquiries, produces written materials such as brochures, fliers, and other literature; plans press conferences; promotes and plans special events; provides media relations and public relations counsel to Town departments; and maintains the Town website and all official social media accounts.
During emergencies and crisis situations, the PIO serves as an integral component of the Town’s Emergency Operations Team. The main goal of the PIO is to get the right information to the right people at the right time so they can make informed decisions. Communicating during times of crisis is crucial when it comes to keeping the public informed, protecting property and potentially even saving lives.
The Public Information Officer strives to be as responsive as possible and to act in the best interest of our agency, the news media and the residents of Kill Devil Hills. Routine inquires and other information requests are handled during normal business hours. For assistance, please contact Public Information Officer Rachel Tackett at 252- 449-5301 (office) or by email at firstname.lastname@example.org (Email Rachel Tackett).
The PIO maintains an email distribution list for news and information updates and anyone is welcome to join. Click here to subscribe.
The PIO also has a distribution list for the media. In order to be added to this distribution list, the person needs to be credentialed member of the media. Requests to be added to the distribution list should be emailed to email@example.com.
Please note that the Kill Devil Hills Police Department handles their own requests for information. You may reach them by emailing Captain John Towler at firstname.lastname@example.org (Email John Towler).