Our Water Department is divided into three divisions.

The Water Administration Division is responsible for water billing and customer service. They also coordinate work with other division personnel.

****Please keep us updated with your current address, phone number, and email address by calling 252-480-4080 or filling out this form.****

The Water Plant Division provides a safe water supply to customers. They are responsible for maintenance and repair of the water plant, collecting field samples, and maintaining a water testing laboratory.

The Water Systems Division is responsible for the maintenance and repair of water lines and installation of water meters. They also oversee new water line installations.

Use the menu to the left to learn more about the Water Department's three Divisions.

PLEASE NOTE: Public Services Water Division has postponed the 8/30/2023 scheduled water disconnections due to the upcoming storm.  Water disconnections for nonpayment will resume on Wednesday, September 6th.  Contact the Public Services Department at 252-480-4080  to make payment arrangements or for any questions.