COVID-19 Updates

Stay Prepared & Informed Regarding COVID-19

Face Coverings must be worn in Dare County starting June 21st

The Town of Kill Devil Hills’ top priority continues to be the health, safety, and well-being of its citizens. Offices at the Town Hall are currently open; however, access is restricted. Access into the Town Hall will be granted by an appointment only. If you have business with the Town call, email, or visit our website ( to schedule an appointment or to gain additional assistance. We apologize for any inconvenience this may cause. Our goal is to continue to provide the highest level of service possible, while taking necessary precautions to protect both our staff and our customers. 

Department’s Contact Information and Daily Operations Updates:

Administration - (252) 449-5300,

Finance - (252) 449-5338,, Daily Operations Information

Fire - (252) 480-4060, (For emergencies dial 911), Daily Operations Information

Planning & Inspections - (252) 449-5318,, Daily Operations Information

Police - (252) 449-5337, (For emergencies dial 911), Daily Operations Information

Public Services - (252) 480-4080,, Daily Operations Information, Guidance for Managing Plumbing Systems

latest news

Kill Devil Hills Emergency Orders:

The Town of Kill Devil Hills State of Emergency Declaration that is currently in effect can be read here.

6.19.20 Amendment to the Town of KDH State of Emergency Declaration for COVID-19

Utility Customers:

Suspension of Water Disconnections for Nonpayment Expired July 29

Suspension of water disconnections for nonpayment expired at 11:59 pm on 7/29/20. For all delinquencies that occurred between 3/31/20 & 7/29/20, a 6-month repayment plan is available.  Please call 252-480-4080 to establish a payment arrangement for your account.

Temporary Waivers for Food Services

KDH Emergency Order for Food Service Temporary Waivers: The Town of Kill Devil Hills has enacted an Emergency Order for Food Service Temporary Waivers. The Order allows immediate temporary operation of food service trucks. The Order also allows temporary outdoor service of restaurant patrons at such time Governor Cooper takes action to allow restaurants and food-service establishments to seat patrons. In accordance with the Governor’s Order, indoor and outdoor dining at restaurants are prohibited at this time; at such time as Governor Cooper relaxes these restrictions indoor/outdoor dining may be permitted subject to the provisions of Town of Kill Devil Hills Emergency Order #3. At this time, restaurants/food establishments may operate on a pick-up/take-out, delivery basis.

now openReopenings

The Town’s Dry Trash Drop Off and Recycle Center reopened on Monday, May 4, 2020.

Please note the temporary change in hours of operation: 8:00 a.m. - 3:30 p.m. Monday - Friday and 8:00 a.m. - 1:30 p.m. Saturday. The Center is closing earlier than usual each day to allow Staff time for additional sanitizing efforts.

When visiting the Dry Trash Drop Off and Recycle Center, the following actions shall be practiced 

 Dry Trash Drop Off

The Dry Trash Drop Off is limiting vehicle numbers. There shall be no more than one vehicle at the limb area. Combined, there shall be no more than one vehicle at the C&D, metal and mattress containers, to maintain the social distancing requirements. Customers shall wait in their vehicles (windows up) to allow the previous customer to finish unloading and then follow the directions of the attendant. 

 Recycle Center (self-serve)

Customers under the shelter are required to wear a cloth face covering. This is in accordance with Dare County’s Order: “individuals are now required to wear a mask or cloth face covering in public settings where other social distancing measures are difficult to maintain.”  

 Mulch Pile

The open-air mulch area provides social distancing separation from the recycle center and is limited to one customer at a time (cloth face covering not mandatory). Please be patient and wait until no customers are in this area before leaving your vehicle.

closedArea Closures:

  • In accordance with the Governor’s Stay at Home Order (Executive Order No. 121), the Town of Kill Devil Hills has temporarily closed the following facilities: the playground at Aviation Park, the playground at Copley Park, and the playground at Hayman Park. These facilities will remain closed to the public until further notice.

Video Updates from the Dare County

 Department of Health and Human Services

For past video updates, visit: 

August 4, 2020 2:30 p.m. update:

covid-19 information for businesses

Guidance for Business Operations 

Dare County Health and Human Services has provided public health messaging and guidance for businesses to use. Please click the links below to download printable files. 

General Guidance

English     Spanish

Know Your Three W’s Guidance

English     Spanish

Health Screening Checklist

Employees     Customers/Clients

Know Your Three W’s Social Media Resources

Preparing Workplaces & Businesses for COVID-19

OSHA Guidance on Preparing the Workplace for COVID-19

CDC Guidance on Preparing your Small Business and Employees for the Effects of COVID-19

Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (COVID-19)

Count On Me NC Program

As North Carolina’s restaurants, hotels, attractions and businesses reopen after the COVID-19 stay-at-home order, Count On Me NC is a mutual pledge and public health initiative that empowers guests and businesses to help keep everyone safe and protected.

Businesses can become a "Count on Me NC" business by taking COVID-19 training developed by public health officials and food safety experts. The free courses are designed to provide a consistent approach based on state and national guidelines.

Learn more at

This is a partnership between the NC Department of Health and Human Services, NC State Extension, NC Restaurant & Lodging Association, and Visit North Carolina.

count on me nc information for businesses

Face Coverings

Face Coverings Required in Public Spaces

Individuals must wear a face covering in indoor and outdoor public spaces where social distancing cannot be maintained. There are some exceptions to the updated mandate including for those dining in a restaurant, for reasons related to medical or behavioral conditions, and for children under the age of 12. The complete list of exceptions is available here.


Social Distancing

The Dare County Department of Health and Human Services has created flyers that can be posted on the doors of local businesses to encourage customers to follow social distancing and prevention best practices.

Encouraging Customers to Go Home if Sick - Click to download the flyer: English. Spanish

Social Distancing 1 - Click to download the flyer: English. Spanish.

Social Distancing 2 - Click to download the flyer: English. Spanish.

More Information, Including Economic Support for Businesses and Employees 

Dare County Department of Health and Human Services website

Business3Ws: wear a face mask, wait 6 feet apart, wash your hands

news updates

View all updates from KDH on COVID-19 here:

Reliable Information Sources and Helpline Contacts


Managing Your Overall Health:

The NC Department of Health and Human Services has compiled a list of available support resources, which can be found on their website here.

Phone Numbers:

  • Dare County COVID-19 Call Center: 252-475-5008 - open daily from 8:30 - 5:00 p.m.
  • NC State Coronavirus Helpline: 1-866-462-3821
  • NC211: North Carolinians can dial 2-1-1 or text COVIDNC to 898211 to receive general info & updates on COVID-19. NC211 can refer callers to community resources for help with food, shelter, parenting, health care & more. It cannot provide direct medical service