COVID-19 Updates

Stay Prepared & Informed Regarding COVID-19

Governor Cooper Announces NC will Remain in Phase 3

Governor Roy Cooper announced on Wednesday, October 21st that North Carolina will remain paused in Phase 3 for three more weeks, through Friday, November 13th, as health officials continue to monitor North Carolina’s viral trends. North Carolina has seen increased hospitalizations and trajectory of cases in recent weeks.

As this pandemic continues, we know it’s tiring and difficult to keep up our guard, especially when we’re gathered with people we love. No one wants to spread COVID-19 accidentally to friends or family. So we must keep prevention at the forefront. It's critical that we focus on the basics — wear a mask, wash your hands, wait 6 feet apart from others. This helped lower our numbers over the summer, and they are still our best tools.

Tips to stay healthy

View Executive Order 170 and a list of FAQs about Phase 3.

View Kill Devil Hills' Extension of the State of Emergency for the COVID-19 Pandemic

Face Coverings must be worn in Dare County starting June 21st

Individuals must wear a face covering in indoor and outdoor public spaces where social distancing cannot be maintained. There are some exceptions to the updated mandate including for those dining in a restaurant, for reasons related to medical or behavioral conditions, and for children under the age of 12. The complete list of exceptions is available here.


The Town of Kill Devil Hills’ top priority continues to be the health, safety, and well-being of its citizens. Offices at the Town Hall are currently open; however, access is restricted. Access into the Town Hall will be granted by an appointment only. If you have business with the Town call, email, or visit our website (www.kdhnc.com) to schedule an appointment or to gain additional assistance. We apologize for any inconvenience this may cause. Our goal is to continue to provide the highest level of service possible, while taking necessary precautions to protect both our staff and our customers. 

Department’s Contact Information and Daily Operations Updates:

Administration - (252) 449-5300, info@kdhnc.com

Finance - (252) 449-5338, beverly@kdhnc.com, Daily Operations Information

Fire - (252) 480-4060, troy@kdhnc.com (For emergencies dial 911), Daily Operations Information

Planning & Inspections - (252) 449-5318, permits@kdhnc.com, Daily Operations Information

Police - (252) 449-5337, pcooper@kdhnc.com (For emergencies dial 911), Daily Operations Information

Public Services - (252) 480-4080, info@kdhnc.com, Daily Operations Information, Guidance for Managing Plumbing Systems


COVID-19 Updates from the Dare County

 Department of Health and Human Services

For regular bulletin updates, visit: https://www.darenc.com/departments/health-human-services/coronavirus 

For past video updates, visit: https://www.youtube.com/user/CountyofDare/videos 

October 27, 2020 3:00 p.m. update:

Kill Devil Hills Emergency Orders:

The Town of Kill Devil Hills State of Emergency Declaration that is currently in effect can be read here.

6.19.20 Amendment to the Town of KDH State of Emergency Declaration for COVID-19

10.2.20 Extension of the State of Emergency for the COVID-19 Pandemic


Utility Customers:

Suspension of Water Disconnections for Nonpayment Expired July 29

Suspension of water disconnections for nonpayment expired at 11:59 pm on 7/29/20. For all delinquencies that occurred between 3/31/20 & 7/29/20, a 6-month repayment plan is available.  Please call 252-480-4080 to establish a payment arrangement for your account.


Temporary Waivers for Food Services:

KDH Emergency Order for Food Service Temporary Waivers: The Town of Kill Devil Hills has enacted an Emergency Order for Food Service Temporary Waivers. The Order allows immediate temporary operation of food service trucks. The Order also allows temporary outdoor service of restaurant patrons at such time Governor Cooper takes action to allow restaurants and food-service establishments to seat patrons. In accordance with the Governor’s Order, indoor and outdoor dining at restaurants are prohibited at this time; at such time as Governor Cooper relaxes these restrictions indoor/outdoor dining may be permitted subject to the provisions of Town of Kill Devil Hills Emergency Order #3. At this time, restaurants/food establishments may operate on a pick-up/take-out, delivery basis.


Re-openings:

KDH Playgrounds

The following Kill Devil Hills' facilities will re-open on Friday, September 4th at 5:00 p.m., as a result of Executive Order 163: the playground at Aviation Park, the playground at Copley Park, and the playground at Hayman Park.

Those utilizing playgrounds must adhere to social distancing guidelines as outlined by the CDC and NC Department of Health and Human Services.


Dry Trash Drop Off and Recycle Center 

Please note the temporary change in hours of operation: 8:00 a.m. - 3:30 p.m. Monday - Friday and 8:00 a.m. - 1:30 p.m. Saturday. The Center is closing earlier than usual each day to allow Staff time for additional sanitizing efforts.

When visiting the Dry Trash Drop Off and Recycle Center, the following actions shall be practiced 

 Dry Trash Drop Off

The Dry Trash Drop Off is limiting vehicle numbers. There shall be no more than one vehicle at the limb area. Combined, there shall be no more than one vehicle at the C&D, metal and mattress containers, to maintain the social distancing requirements. Customers shall wait in their vehicles (windows up) to allow the previous customer to finish unloading and then follow the directions of the attendant. 

 Recycle Center (self-serve)

Customers under the shelter are required to wear a cloth face covering. This is in accordance with Dare County’s Order: “individuals are now required to wear a mask or cloth face covering in public settings where other social distancing measures are difficult to maintain.”  

 Mulch Pile

The open-air mulch area provides social distancing separation from the recycle center and is limited to one customer at a time (cloth face covering not mandatory). Please be patient and wait until no customers are in this area before leaving your vehicle.


SlowCOVIDNC Exposure Notification App

The NC Department of Health and Human Services has developed a COVID-19 exposure tracking app. This is a new app which individuals may download to their smartphone. This app can alert you if you have been in close contact to a laboratory confirmed case of COVID-19.


More information on this app is available at https://covid19.ncdhhs.gov/slowcovidnc

covid-19 information for businesses Opens in new window

Kill Devil Hills Offers Assistance to its Business Community

The Town of Kill Devil Hills is proud of the efforts that our local businesses and citizens have been taking, and continue to take to protect our community during this pandemic. The daily changes and sacrifices have not been easy, but they are critical to slowing the spread of COVID-19 in our community.

In responding to the Kill Devil Hills’ business community’s need for assistance, the Town has worked to develop beneficial resources for their use. Recently, Town Personnel visited close to 80 registered KDH businesses and provided them with resource packets, which included yard signs, window/door clings, stickers, safety information and messaging from the State and County, and reusable face masks. These resource packets were distributed to our businesses at no cost. The Town hopes that the resources will provide our local businesses with relief during this demanding time.

We're in this together. We'll get through this together. Please continue to be a part of the solution to protect our Outer Banks community.

KDH Assists Business Community by Providing COVID-19-related Resources

If you or your business is interested in acquiring a resource packet, please contact the Town’s Public Information Officer Rachel Tackett at 252-449-5301 or by email at rachel@kdhnc.com.

In addition, if you are a business owner/manager and wish to be placed on the Town’s business community electronic distribution list, please send an email to rachel@kdhnc.com and include the following: business name, mailing address, contact name, phone number, and preferred email address.


Count On Me NC Program

As North Carolina’s restaurants, hotels, attractions and businesses reopen after the COVID-19 stay-at-home order, Count On Me NC is a mutual pledge and public health initiative that empowers guests and businesses to help keep everyone safe and protected.

Businesses can become a "Count on Me NC" business by taking COVID-19 training developed by public health officials and food safety experts. The free courses are designed to provide a consistent approach based on state and national guidelines.

Learn more at countonmenc.org.

This is a partnership between the NC Department of Health and Human Services, NC State Extension, NC Restaurant & Lodging Association, and Visit North Carolina.

count on me nc information for businesses


Reliable Information Sources and Helpline Contacts

Websites:

www.darenc.com/coronavirus

www.ncdhhs.gov/coronavirus 

www.cdc.gov/coronavirus

www.who.int/coronavirus

Managing Your Overall Health:

The NC Department of Health and Human Services has compiled a list of available support resources, which can be found on their website here.

Phone Numbers:

  • Dare County COVID-19 Call Center: 252-475-5008 - open daily from 8:30 - 5:00 p.m.
  • NC State Coronavirus Helpline: 1-866-462-3821
  • NC211: North Carolinians can dial 2-1-1 or text COVIDNC to 898211 to receive general info & updates on COVID-19. NC211 can refer callers to community resources for help with food, shelter, parenting, health care & more. It cannot provide direct medical service