Water Customers - Information on Leaks, Billing, and How We can Help
Public Services staff are available to assist customers in maintaining the a steady water service for our customers' needs! Got questions about any information on this website, or other water service matters, please just give us a call at 252-480-4080.
Contact Information & Hours
The Public Services Department is located at 107 Town Hall Drive and its hours are 8:00 a.m. - 5:00 p.m. 252-480-4080.
Weekends & Holidays:
Water Plant Technicians are available for service calls after 5:00 p.m. during the week. On weekends and holidays, they are available 7:00 a.m. - midnight. 252-480-4090.
Change of Address Form If your billing address is changing, use this form to make updates, which can ensure an easy transition to the new address.