Pay a water bill

For Kill Devil Hills water department customers, payments are accepted in the Finance Department in the main Town Hall office located at 102 Town Hall Drive (second floor, above the Police Department) on Monday through Friday, 8:00 a.m. to 5:00 p.m.    To provide additional ease of transactions, the Town now accepts credit card payments, in person, for amounts up to $5000.  This is an additional service that we hope will take care of our customers’ needs.   

Town water customers may also pay water bills online at
 The online payment method costs $3.95 per transaction and has a $500 limit per transaction; however, the user can pay with multiple transactions. You can pay up to $15,000 if you use an E-check, but only $500 if you are using another form of payment. Additionally, the same service is available by calling 1- 855-253-8284. 

If the public has questions or concerns with any water issue in Town, please call 252-480-4080.  Water Plant technicians are available for after-hours service daily until midnight (including holidays) and can be reached at 252-480-4090.

Useful Forms

Change of Address Form If your billing address is changing, use this form to make updates, which can ensure an easy transition to the new address.

Change of Ownership Form This form should be used when purchasing or selling a home.

Autodraft Form Make water service billing easy through autodrafts to your account.  Just submit this form with a voided check!