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Stay Prepared & Informed Regarding COVID-19

The Town of Kill Devil Hills’ top priority continues to be the health, safety, and well-being of its citizens. Offices at the Town Hall are currently open; however, access is restricted. Access into the Town Hall will be granted by an appointment only. If you have business with the Town call, email, or visit our website (www.kdhnc.com) to schedule an appointment or to gain additional assistance. We apologize for any inconvenience this may cause. Our goal is to continue to provide the highest level of service possible, while taking necessary precautions to protect both our staff and our customers. 

Department’s Contact Information and Daily Operations Updates:

Administration - (252) 449-5300, info@kdhnc.com

Finance - (252) 449-5338, beverly@kdhnc.com, Daily Operations Information

Fire - (252) 480-4060, troy@kdhnc.com (For emergencies dial 911), Daily Operations Information

Planning & Inspections - (252) 449-5318, permits@kdhnc.com, Daily Operations Information

Police - (252) 449-5337, pcooper@kdhnc.com (For emergencies dial 911), Daily Operations Information

Public Services - (252) 480-4080, info@kdhnc.com, Daily Operations Information, Guidance for Managing Plumbing Systems

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Kill Devil Hills Emergency Orders:

The Town of Kill Devil Hills State of Emergency Declaration that is currently in effect can be read here.

KDH Emergency Order for Food Service Temporary Waivers: The Town of Kill Devil Hills has enacted an Emergency Order for Food Service Temporary Waivers. The Order allows immediate temporary operation of food service trucks. The Order also allows temporary outdoor service of restaurant patrons at such time Governor Cooper takes action to allow restaurants and food-service establishments to seat patrons. In accordance with the Governor’s Order, indoor and outdoor dining at restaurants are prohibited at this time; at such time as Governor Cooper relaxes these restrictions indoor/outdoor dining may be permitted subject to the provisions of Town of Kill Devil Hills Emergency Order #3. At this time, restaurants/food establishments may operate on a pick-up/take-out, delivery basis.

Reopenings:

The Town’s Dry Trash Drop Off and Recycle Center will reopen on Monday, May 4, 2020.

Please note the temporary change in hours of operation: 8:00 a.m. - 3:30 p.m. Monday - Friday and 8:00 a.m. - 1:30 p.m. Saturday. The Center is closing earlier than usual each day to allow Staff time for additional sanitizing efforts.

When visiting the Center, the following actions shall be practiced: 

 Dry Trash Drop Off

The Dry Trash Drop Off is limiting vehicle numbers. There shall be no more than one vehicle at the limb area. Combined, there shall be no more than one vehicle at the C&D, metal and mattress containers, to maintain the social distancing requirements. Customers shall wait in their vehicles (windows up) to allow the previous customer to finish unloading and then follow the directions of the attendant. 

 Recycle Center (self-serve)

Customers under the shelter are required to wear a cloth face covering. This is in accordance with Dare County’s Order: “individuals are now required to wear a mask or cloth face covering in public settings where other social distancing measures are difficult to maintain.”  

 Mulch Pile

The open-air mulch area provides social distancing separation from the recycle center and is limited to one customer at a time (cloth face covering not mandatory). Please be patient and wait until no customers are in this area before leaving your vehicle.

Area Closures:

  • In accordance with the Governor’s Stay at Home Order (Executive Order No. 121), the Town of Kill Devil Hills has temporarily closed the following facilities: the playground at Aviation Park, the playground at Copley Park, the playground at Hayman Park, and the restrooms at the Ocean Bay Boulevard beach access. These facilities will remain closed to the public until further notice.

    Read the FAQs about Executive Order 121

Utility Customers:

  • In accordance with the Governor’s Executive Order 142, water account disconnections for nonpayment are suspended until July 29, 2020.  In addition, no new penalties or late fees will be applied during this time.

      Through July 29, 2020, water accounts:

  • will not be disconnected for non-payment
  • will not have new penalties for late payments imposed, or be pursued to collect on current penalties due
  • will be offered a payment plan for up to 6 months (please contact 252-480-4080 to be put on a payment plan)
  • will continue to be provided information about account balances
  • will continue to be responsible for paying their water bills

    Read the FAQs about Executive Order 142

Reliable Information Sources and Helpline Contacts

Websites:

www.darenc.com/coronavirus

www.ncdhhs.gov/coronavirus 

www.cdc.gov/coronavirus

www.who.int/coronavirus

Managing Your Overall Health:

The NC Department of Health and Human Services has compiled a list of available support resources, which can be found on their website here.

Phone Numbers: 

  • Dare County COVID-19 Call Center: 252-475-5008 - open daily from 8:30 - 5:00 p.m.
  • NC State Coronavirus Helpline: 1-866-462-3821
  • NC211: North Carolinians can dial 2-1-1 or text COVIDNC to 898211 to receive general info & updates on COVID-19. NC211 can refer callers to community resources for help with food, shelter, parenting, health care & more. It cannot provide direct medical service. 

Video Updates from the Dare County

 Department of Health and Human Services

For past video updates, visit: https://www.youtube.com/user/CountyofDare/videos 

June 2, 2020 10:00 a.m. update:

news updates

View all updates from KDH on COVID-19 here: